These are the client and community behaviour agreements of Uplevelling With Joy (TM),
ABN 47070208460.

1.   Introduction

These Client and Community Agreements “agreements” govern the access to and participation in the Company’s services and programs.

These agreements apply to all private sessions, group sessions and events, in-person or virtually, and on any delivery/membership/community platform.

Please read these agreements carefully before you purchase the Company’s products, services and programs. By purchasing, accessing or participating in any of the Company’s products, services and programs, you accept and agree to be bound and abide by the agreements whether or not you have read them.  If you do not want to agree to the agreements, you must not access, use or participate in the Company’s products, services and programs.

2.   Definitions

2.1  “We”, “our”, “us”, and “the Company”, refers to Uplevelling With Joy, ABN 47070208460.

2.2  “Client”, “member”, “participant” and “you” refers to the purchaser, user or participant of the Company’s products, services and programs.

2.3   “Products, services and programs”:

• refers to the following, including but not limited to: service, session, session package, course, program, training, seminar, teleseminar, webinar, workshop, membership, mastermind, retreat, event, audio product, video product, information product, e-book, e-course, template, guide, checklist, script, form, worksheet, workbook;

• may be free or paid;

• may be private (delivered to one person) or group (delivered to more than one person);

• may be downloadable or not;

• may be delivered in ways including but not limited to: in-person, phone, virtually (e.g. Zoom, Skype, Facebook Live Videos), electronic marketing and communication services, social media platforms and membership, community or other online platforms.

2.4  “Private” means delivered to one person.

2.5  “Group” means delivered to more than one person.

2.6  “Session” means any private and group work and may be delivered in ways including, but not limited to, in-person, phone and virtually.

2.7  "Forum" means any message board, chat room, user review forum or other interactive service appearing on the Company’s Website or other membership or community platform.  It includes both public and private boards.

3. Group programs

The purpose of the following guidelines is to create a safe space that encourages members to share authentically their situation, problem, dream, goal. desire, experiences, thoughts and feelings.  The most change-making act is that of being SEEN and witnessed.

3.1  Members are to attend virtual programs in a private space with no interruptions, e.g. from others or their phone.

3.2  Everything shared in the collective space is confidential.  Although technically we cannot guarantee confidentiality in group spaces, members are expected to hold confidentiality. This means: share your own experience but omit the experience of others, unless you have their explicit permission to share or re-post.

3.3  Do not talk about group members who are not present.

3.4  Advice/opinion/perspective giving on other members’ issues: Transformation is a process with highs and lows. Witness and BE with others’ experience… while at the same time staying OUT of any projections and disempowering stories. Refrain from giving your advice, opinion or “perspective”, direct or inferred unless they have specifically asked for a “Thoughts Treasure Chest” – see 3.6.  Likewise “sharing your experience” with the intention (overt or covert) to influence the other person to handle their situation or to act or feel the same way you did/would does not have a place in the Uplevelling with Joy programs.  When you want to give a member your advice, opinion or perspective to influence them to act, think or feel the way you think they should… give love to that part of you that wants to influence them and Tap* on yourself as you’re listening.  Similarly, if you notice you are having judgemental thoughts about them or yourself as you are listening, send love to that part of you that is judging. Take these moments as an opportunity to tune into yourself and what your being is crying out for.  Notice your reactions and impulses - is there something you want to move away from? If you slow the reaction or impulse down, is there something you’re needing and wanting that gives rise to the reaction or impulse?  You may simply make a note of it in the moment and later reflect on what is driving it and what you are personally needing when that desire to give your advice and opinion, judge or influence them arises.

3.5  In group exercises and sharings, do not offer “spiritual”, “positivity” or coaching style “reframes”, perspectives or advice. Do not suggest they forgive another person.  Instead provide a space (listen without interrupting) for whatever the person is experiencing and feeling, and to process that out by speaking deeply and truthfully about where they are at.  If it is difficult for you to do this, Tap* on yourself as you are listening.

3.6  “Thoughts Treasure Chest”:  If a member would specifically like to hear other members’ experiences and perspectives on a problem they’re having or on how they would choose to handle or approach something, they may explicitly ask for a ‘Thoughts treasure chest’, that invites anyone from the group to throw their experiences, thoughts, perspectives into the treasure chest (if they’re moved to do so), and the asking member is free to take what is helpful to them from the Treasure Chest and leave what isn’t. 

4.   Questions, comments and posts

4.1  You agree to not make or post comments in sessions or forums unless you hold all necessary rights and consents to do so. 

4.2  You must not make or post questions and comments in sessions or forums, or send to any other program participant, forum user or our staff any material that may be defamatory, offensive, vulgar, obscene, pornographic, in breach of confidence or a similar obligation, threatening, abusive, harassing, liable to incite hatred, a breach of privacy, infringe the rights belonging to another person, violates any intellectual or other property rights, is known by you to be false or that would otherwise violate any law..

4.3  You must not make or post questions and comments in sessions or forums that might be considered as spam, promotional or soliciting donations.  This includes links to your website or socials, photos of your products, books, or courses, offering services in posts, sharing client testimonials, promoting other member's offers or services, promoting causes, affiliate links, DM'ing or unsolicited contact to other members, setting up spin-off groups and thinly-veiled self-promotion or "digital breadcrumbing" (when people subtly promote themselves, almost on a schedule, but skirt the rules just enough to not get banned).

4.4  By making or posting questions and comments (“your content”) you grant us a perpetual non-exclusive, royalty free, irrevocable, worldwide and transferable right and license to use that content in any way without limitation, and you permit us to authorise any other person to do the same thing. You consent to anything which we may do or not do in relation to your content which would otherwise be in breach of your moral rights. This includes that we may use your content without attributing you as the source of your content. 

4.5  If you email us, unless you specify otherwise, you grant us the same rights in relation to the email as set out in clause 8.4.

4.6  We are not responsible for screening comments or material by users for libel, obscenity, invasion of privacy, copyright or trademark infringement, accuracy, or for any other reason. We retain, however, the right to modify or remove messages or other material that we, in our sole discretion, consider infringing, defamatory, offensive, vulgar, obscene, pornographic, in breach of confidence or a similar obligation, threatening, abusive, harassing, or otherwise unacceptable. We also reserve the right to edit materials for any other reason, including but not limited to marketing posts, business advice or techy posts. Whether or not we modify or remove such material, users remain solely responsible for the content of their comments, messages and postings.

5.   Other

5.1  You agree that we are not responsible for Facebook’s or other forum platforms’ change of terms or privacy policy. 

5.2  You agree that we are not responsible for your business relationships with other participants or members.  If you acquire goods or services from other participants or members, the relationship is your responsibility.  Please do your due diligence before working with other participants or members.

6.   Contact

Please contact us at clientcare(at)uplevellingwithjoy.com if you have any questions or concerns.

7.   Change in terms and conditions

To ensure our client and community agreements remains current, these terms and conditions are subject to change.

We reserve the right to change, amend, or otherwise alter the client and community agreements at any time without notice to you. When changes are made to these agreements, we will update the “Updated on” date at the bottom of this page.

8. Effective date

These client and community agreements are effective 1 January 2025.

Updated on: nil updates.

* Tap: Emotional Freedom Techniques (EFT/”Tapping”) and other variants.